At Kings the Hair Company, we offer three types of shipping options to accommodate your needs:
Standard Shipping: With standard shipping, your order will typically arrive within 3 to 5 working days, excluding public holidays.
Next Day Delivery: For customers who require expedited shipping, we offer next day delivery. If you place an order before 2 PM on a working day, your item will be delivered to you the next day. Please note that if you place an order on the weekend or a public holiday, the next day will be counted as the next working day.
Free Delivery: Enjoy the convenience of free delivery, where your items will be delivered to you within 3 to 5 working days, excluding public holidays.
RETURN POLICY
We want you to be completely satisfied with your purchase from Kings the Hair Company. If for any reason you are not satisfied, we accept returns subject to the following conditions:
Eligibility for Returns:
The product packaging must be sealed and not tampered with.
The product’s content must match the quantity stated on the packaging.
Return Process:
To initiate a return, please contact our customer support team within 7 days from the date of purchase. You can reach us via email at info@kingshaircompany.co.uk. We will provide you with return instructions.
Return Timeline:
The return process typically takes 7 working days, excluding weekends and bank holidays, from the date we receive the returned product. Please note that this timeline may vary based on circumstances.
For more information or inquiries regarding our shipping and return policies, please contact us via email at info@kingshaircompany.co.uk. We are here to assist you.